Shipping policy

Shipping Policy

 We want your fur baby to be cozy as quickly as possible. All orders are processed within 1-3 business days, excluding weekends and holidays.

You'll receive a tracking number by email as soon as your order is on its way. Shipping is free on every U.S. order — no minimum. Estimated delivery is 8–13 business days depending on your location within the United States.

We currently ship within the United States only — all 50 states, including Alaska and Hawaii. We do not ship internationally at this time.  Please double-check your shipping address before placing your order. We're not responsible for delays or lost packages caused by an incorrect or incomplete address provided at checkout. If your tracking shows delivered but you can't find your package, first check with your household, neighbors, and any safe-drop locations your carrier may have used. If it still hasn't turned up within 48 hours, email us at JoeTorres0013@gmail.com with your order number and we'll help track it down. 

 Please note that shipping times may vary during peak seasons, holidays, or due to carrier delays outside our control.